If you had purchased the Hubhopper LTD plan from the AppSumo marketplace and wish to upgrade/downgrade your license, please follow the instructions provided on the AppSumo help center
You can also go to you Hubhopper account and go to your Account Settings > Manage Subscriptions; Where you will be able to view the other LTD plans.
Please note that the Hubhopper LTD deal on AppSumo has ended on February 7th, 2024. Therefore you will no longer be able to upgrade nor downgrade your LTD plan anymore.
When you click on upgrade/downgrade, you will be redirected to your AppSumo account (given you are logged in). Where you will be then able to process the change. Once done, it will soon reflect on your Hubhopper account.
Why should I upgrade/downgrade my license?
Because you can, that’s why! After activating and testing your product license, make changes to the variable features in your tier/plan, with the option to upgrade or downgrade your license tier. Upgrading your license will increase the variable features of the plan, as listed on the product's deal page. On the other hand, downgrading your license will decrease the variable features of the plan.
How do I upgrade/downgrade my license?
Unlike codes, licenses cannot be stacked - which means you can upgrade/downgrade your tiered plan to your heart's content. Once the license is activated, you will see the option to upgrade/downgrade it in the Redemption Instructions.
Please note that once a deal has sold out of the AppSumo marketplace, you will only see the option to downgrade in your account as there are no additional licensing tiers available for purchase. Additionally, downgrades can only be requested within 60 days of your original purchase.
What does upgrading/downgrading look like on my bank statement?
Upgrading your license tier will appear on your bank statement as a standard charge for the total paid at the time of upgrading.
Similarly, downgrading your license tier will appear on your bank statement as a standard refund for the total paid at the time of upgrading (the refund amount and refund method will be confirmed when you downgrade).
If you still have more doubts, you can reach the AppSumo support team at firstname.lastname@example.org.